Skip to main content

Adult Learning Styles, Theories and Its Importance in Employee Training

Almost everyone that we deal in human resource development are adults and it is very important to understand how adults learn.

STYLES OF ADULT LEARNING


Here we aim to look at why people want to learn, what they want to learn, and how they want to learn. The provider of training and development for adults is faced with a range of elements to consider in building learning opportunities. It might be helpful and encouraging to end with some cautionary notes (Moore, A., 2022). 

Behaviourist theories of learning 

The basic idea of this school of thought is learning that happens as a result to a stimulus. How we react to outside situations and depending on how good or the bad the reaction would make us feel, we learn to react the same or similarly to similar situations or stimuluses. (Pavlov. J.P.,1927) According to Wilson. J.P (2004), Behaviourists focus on modifying good or positive behaviour by reinforcements, while negative or unwanted behaviour is treated with negative reinforcement. This we have experienced this learning in schools, and it was said to have strengths as well as weaknesses such as it focuses only to provide a certain behaviour and has no or little room for alternative behaviour exploration (Hautzinger, M., 2022). 

 Behavior is directed by stimuli. An individual selects one response instead of another because of prior conditioning and psychological drives existing at the moment of the action (Parkay & Hass, 2007).“Employee behavior may be managed by developing the talented and skilled staff in an organization. This can be managed with the help of an effective reward managed system. Management must formulate and implement such talent management policy and ensure its implementation in the organization processes. For a comprehensive development and growth of optimistic employee behavior, hotels‟ policies and strategies must include employee development and appraisal plans linking an effective rewards and incentives. Focus on change management and implementation must be supported by preimplementation assessment of human needs. A well thoughtout strategy including new plans and incentive program may be initiated thereafter.” (Awasthi, A., Dhawan, D. and Soyav, M., 2020) 

Social Cognitivist theories of learning 

 This theory focusses on how information is received, organized, stored and retrieved by the mind. As regarded by cognitivist, the key feature of learning as a human being is that we are intelligent seekers. Cognitivist learning is about being proactive. Also, they see that how we experience the world is how we perceive the world to be and we seek knowledge in to do something about the misfit. We seek new information, we adjust our view of the world, we may create a new way of seeing the world. (Wang, Y., 2003). However The human nature is that we resist change and Piaget (1950) claimed the same. He developed a classification of responses to new information, suggesting that we may: 

  • Assimilate–the new information poses no great challenge to our existing framework of thought and is absorbed. 
  • Accommodate–the new information does not fit easily into existing frameworks but can be taken in with some changes.
  • Reject–the new information is so different from anything we have already that we cannot take it in without great changes in our framework of thinking, and we are not willing to make the changes. 
 Cognitivists see human beings as intelligent and rational, in which we are consciously trying to make logical sense of our ideas and bring order to the world as we perceive it. However, the world is not very orderly, nor are human beings totally rational. 

 Kelly (1955) suggested that we humans create our own model of the world and of other people and their relationships and existence in it. As a result, we all also create our own, individual, way of learning, which is closely related to our beliefs and values, is shaped as much by feelings, beliefs, and values, as by our experience. Social learning is active, iterative, and generally seen to have a transformative role in facilitating stakeholders to address issues through collaborative actions (Koutsouris, 2009; March & Wilkinson, 2009). Importantly, social learning has been supported as it aligns with the ‘bottom-up’ or adaptive approach that underpins good governance processes (Medema, Wals, & Adamowski, 2014; Pahl-Wostl, 2009). It can facilitate social change through the process of collaboration (Koutsouris, 2009) and in turn has been counted with empowering different stakeholder groups such as local residents and freelance service providers who often have little or no power in traditional management approaches (Giampiccoli, A., Dłużewska, A. and Mnguni, E.M., 2022). 

Humanist theories of learning 

This school of thought believes that the knowledge and feelings are closely related and as this learning as an attempt to understand/ to make sense of the world (Rogers, 1974). This perspective was also expressed by Galileo stating that 'You cannot teach anyone anything. You can only help them discover it for themselves.' This teaching leads to the learner centric learning, in which the teacher is viewed as a facilitator for the learner to learn. In learner-centred learning, the learner sets the momentum of learning, and the learner's existing knowledge and skills are recognized and used positively (Wilson. J.P.,2004). 

 We can summarise the above as to why people learn, into as follows. 

Some people learn as a response to a stimulus. People learn what is right and wrong, positive and negative overtime by experience and they use that learning to retain or to sustain in an organization or in career (Sosna, M., Trevinyo-Rodríguez, R.N. and Velamuri, S.R., 2010) 

 Some learn with their need to improve the perception of their world or the image of the organization into the reality (Wang, Y., 2003). Whatever that an employee learns at an induction programme is also a proactive measure. Moreover, an employee at their employment also learn by determining solutions to different scenarios that may arise in future events (Wilson, T.D. and Gilbert, D.T., 2005). 

 And, some learns because they are encouraged to develop their potential as they realise they are capable of learning in order to to increase your independence or efficiency, to improve how you do things (Shepherd, D.A., 2004). 

 People learn to acquire knowledge and skills. However, there is a broad distinction between generic knowledge and skills vs superlative knowledge and skills (Kuncel, N.R., Hezlett, S.A. and Ones, D.S., 2004) 

Bloom (1956) classified skills under three domains: cognitive, psychomotor and affective. His taxonomy is explained at the figure 1.0 Figure 




There are 4 styles of learning styles classified by Honey and Mumford (1986) 
  • Activist–the style of those who learn by doing things, intentionally or unintentionally. 
  • Pragmatist–the style of those who learn by deliberate experimentation. 
  • Theorist–the style of those who learn by analysing information and developing models to help them understand. 
  • Reflector–the style of those who try to stand back and view events from several angles. 

Conclusion

Hayes and Allinson (1993) observed that while many person-environment interconnection studies which focused on learners’ characteristics such as gender, age and aptitude have found very little evidence of an interconnection effect with the success of learning activity, those that have focused on learning styles have produced more promising results, denoting the possibility that learning style may be a more potent characteristic of learners, that matching learning style and learning activity facilitating learning achievement than many of the other individual learner characteristics which have been examined (Hayes,J. and Allinson,C.W. 1996). Hence, understanding How adults learn, why adults learn, what adults learn and the learning styles of different individuals in an organization would adapt and benefit the design of learning and development methods for the betterment of the organization. Moreover, it could bottom up the sustenance of employments and the organization as a whole. 

References 

Awasthi, A., Dhawan, D. and Soyav, M., (2020). Role of employee behaviour in hospitality industry. International Journal of Scientific and Technology Research, 9(1), pp.2208-2210. 

Bloom, B.S., Engelhart, M.D., Furst, E.J., Hill, W.H. and Krathwohl, D.R., (1956). Handbook I: cognitive domain. New York: David McKay. 

Elshaer, A.M., Marzouk, A.M. and Khalifa, G.S., (2022). Antecedents of Employees’ Perception and Attitude to Risks: The Experience of Egyptian Tourism and Hospitality Industry. Journal of Quality Assurance in Hospitality & Tourism, pp.1-29. 

Giampiccoli, A., Dłużewska, A. and Mnguni, E.M., (2022). Host Population Well-Being through Community-Based Tourism and Local Control: Issues and Ways Forward. Sustainability, 14(7), p.4372. 

Hautzinger, M., (2022). Behavioral Modification and Its Relevance in Coaching. In International Handbook of Evidence-Based Coaching (pp.65-76). Springer, Cham. 

Hayes,J. and Allinson,C.W. (1996) 'The Implications of Learning Styles for Training and Development: A Discussion of the Matching Hypothesis' British Journal of Management, Vol. 7, 63-73 

Honey, P and Mumford, A (1986) Manual of Learning Styles, London, Peter Honey 

Kelly, G A (1955) The Psychology of Personal Constructs, New York, Norton

Kuncel, N.R., Hezlett, S.A. and Ones, D.S., (2004). Academic performance, career potential, creativity, and job performance: Can one construct predict them all?. Journal of personality and social psychology, 86(1), p.148. 

Koutsouris, A. (2009). Social learning and sustainable tourism development; local quality conventions in tourism: A Greek case study. Journal of Sustainable Tourism, 17(5), 567–581. 

March, R., & Wilkinson, I. (2009). Conceptual tools for evaluating tourism partnerships. Tourism Management, 30(3), 455–462. 

Medema, W., Wals, A., & Adamowski, J. (2014). Multi-loop social learning for sustainable land and water governance: Towards a research agenda on the potential of virtual learning platforms. NJAS – Wageningen Journal of Life Sciences, 69, 23–38. 

Moore, A., (2022). Onboarding of New Success Coaches: Development of a Training Program (Doctoral dissertation, Wilmington University (Delaware)). 

Pahl-Wostl, C. (2009). A conceptual framework for analysing adaptive capacity andmulti-level learning processes in resource governance regimes. Global Environmental Change, 19(3), 354–365. 

Parkay, F. W., & Hass, G. (2007). Curriculum planning (7th ed.). Needham Heights, MA: Allyn & Bacon. 

Pavlov, J P (1927) Conditioned Reflexes, Oxford, Oxford University Press 

Piaget, J (1950) The Psychology of Intelligence, London, Routledge and Kegan Paul 

Rogers, C (1974) On Becoming a Person, London, BBC Publications 

Shepherd, D.A., (2004). Educating entrepreneurship students about emotion and learning from failure. Academy of Management Learning & Education, 3(3), pp.274-287. 

Sosna, M., Trevinyo-Rodríguez, R.N. and Velamuri, S.R., (2010). Business model innovation through trial-and-error learning: The Naturhouse case. Long range planning, 43(2-3), pp.383-407. 

Sweller, J. (2011). Cognitive load theory. Psychology of Learning and Motivation, 55. Elsevier. 

VARGAS-HERNÁNDEZ, J.G. and RAMOS-HERNÁNDEZ, J.J., (2016). Organizational Development action: Induction program. Ecoforum Journal, 5(2). 

Wang, Y., (2003). On cognitive informatics. Brain and Mind, 4(2), pp.151-167. 

Wilson,J.P. (2004) Human Resource Development. 2nd edn. London. Kogan Page Limited 

Wilson, T.D. and Gilbert, D.T., (2005). Affective forecasting: Knowing what to want. Current directions in psychological science, 14(3), pp.131-134. 

Yilma, E.A., (2015). Induction and socialization process and its impact on newly recruited staffs in Dashen Banks SC (Doctoral dissertation, St. Mary's University, Ethiopia).

Comments

  1. Well, Ruwini. Employees are the backbone of the organization. The accomplishments or issues experienced by the organization are contingent on the performance of its employees (Mwema & Gachunga, 2014).

    ReplyDelete
    Replies
    1. I agree Krishan, and that is exactly the reason why we must have an understand adult learning styles which could pave us the right direction in providing them right leadership in providing learning and development solutions that could help sustain the organization as a whole (Reid, 2005).

      Reid, G., (2005). Learning styles and inclusion. Sage.

      Delete
  2. Adult learning theory means the activities to be designed around the needs and interests of learners, as well as chances for learners to reflect on their experiences and apply them to their professional and personal lives (Sims and Sims, 1995).

    ReplyDelete
    Replies
    1. Yes Ravindu, the base idea behind understanding learning styles of adults is to be learner centered in the process of training and development (Honey and Mumford 1986).

      Honey, P and Mumford, A (1986) Manual of Learning Styles, London, Peter Honey

      Delete
  3. Interesting insight Ruwini, thanks!
    Would like to harp upon a bit on learning cycles which David Allen an American educational theorist elaborated on in 1984. It has four stages
    1) Active experiment where we try to implement what we have learnt in theories in a practical environment
    2) Concrete experience is the learning we adsorbed when we actively engaged in that experience
    3)Reflective experience gives us the opportunity to review our experience against to our theories we learnt
    4)Abstract conceptualization is where we finally build our own model of that experience and conclude the cycle

    ReplyDelete

Post a Comment

Popular posts from this blog

Recognizing Training Needs and Assessing the Implementation of Training Methods in Acquiring Relevant Skills

  Effective managers possess a multidimensional set of skills that enable them to build teams and enhance individual and organizational performance (Gilley  et al  2010).  Recognizing Skills Gaps  Katz (1974) placed the skills required by effective managers into three categories: technical, human, and conceptual.  Sandwith (1993) identified five competency domains for management training:  Conceptual/ Creative,  Leadership,  Interpersonal,  Administrative,  Technical.   Technical skills are detail-oriented skills that are required of entry-level managers. Human skills are those interpersonal skills needed to be able to manage a group of people or interact in a one-on-one format. Team building and communication skills are examples of human skills. Conceptual skills are the planning and visioning skills needed by managers. Decision-making and forecasting are examples of conceptual skills (Katz 1974). Which makes a connection between the two concepts drawn by Katz (1974) and Sandwith (199

HR’s Role in the Tourism and Hospitality Industry

Tourism is one of the fastest growing industries in the world that is also one of the drivers of economy in many nations. This industry creates a repulse across the country by its affect to other industries. If we look at the past 10 years, we notice that it has created many opportunities in Sri Lanka as well as in other developing countries. As same as the tourism industry has created more job opportunities, simultaneously it contributes to the economy of the country. Number of opportunities that this industry creates are unquestionable however, the quality of the opportunities that are being emerged in the travel and tourism sector has been quite questionable.  There are 2main definitive categories of job opportunities in the travel and tourism industry (Deb.R.,2020).  High built Jobs – Highly Attractive, has high working status environment, competitive pay, full of professionalism, has low staff turnover, more importantly the jobs that require more skills.  Low Built Jobs – Less Att

Evaluation of Training

 Rothwell, W.J., (2005) summarises the literature of several research as Evaluation is the process of placing value. A value, in turn, is a belief about what is good or bad, important, or unimportant. Indeed, values brought attitudes, which specify behaviour. The values of those who hold power fundamentally shape the character of an organization. The main purpose of evaluating a training program is to acquire knowledge about whether it has achieved or failed its’ objectives. Analysing the training event by using appropriate evaluation tools can improve the outcome of future trainings to a considerable extend (Rothwell, W.J. and Kazanas, H.C., 1999). Evaluation of training and development is the most essential aspect of training programme. Generally all good training and development programmes start with identification of training and development needs and ends with evaluation of training (Gopal, 2009). There are different models to evaluate training, still training evaluation is the we