Skip to main content

Posts

Evaluation of Training

 Rothwell, W.J., (2005) summarises the literature of several research as Evaluation is the process of placing value. A value, in turn, is a belief about what is good or bad, important, or unimportant. Indeed, values brought attitudes, which specify behaviour. The values of those who hold power fundamentally shape the character of an organization. The main purpose of evaluating a training program is to acquire knowledge about whether it has achieved or failed its’ objectives. Analysing the training event by using appropriate evaluation tools can improve the outcome of future trainings to a considerable extend (Rothwell, W.J. and Kazanas, H.C., 1999). Evaluation of training and development is the most essential aspect of training programme. Generally all good training and development programmes start with identification of training and development needs and ends with evaluation of training (Gopal, 2009). There are different models to evaluate training, still training evaluation is the we
Recent posts

Learning and Development Methods in Practice in The Tourism Industry

  Here we aim to examine how organizations conduct various learning and development activities. And the methods and factors in which them activities be based upon.  According to Armstrong, and Taylor, (2020) When considering the learning needs analysis, most organizations come up with general need gap based on general assumptions as what certain jobs require as skills. However, they have argued that since the assumptions could be wrong, the organizations must come up with carefully conducted gap analysis where 3 levels such as corporate, collective, and individual level is being concerned. Figure 1.0 depicts how these three levels are interconnected upon their functionality within an organization. Further they argue as once the individual needs are assessed and understood, the emergence of common needs which may provide an outline about group needs, which subsequently give an idea of about corporate needs to learning and development. Process of learning need analysis is also called the

Effective training in Developing Leadership/people/relationship Skills

  These skills are those needed to negotiate with others, to participate in a team environment, to provide service to clients/customers/peers, and to resolve conflict. These skills are important because they aid in helping individuals and organizations accomplish their goals (Kantrowitz, 2005). Training a New Generation of Leaders Schatz (1997) states that traditional academics fail to respond to companies’ requirements for developing leadership practices, arguing that although training and development is supported by theories and scholars, this is not adopted by business schools. 1. Experiential learning McCall (2004) indicates that experience is the major source of learning via training and some formal programmes. However, LD occurs also via some informal programmes, such as on-the-job mentoring and on-the-job experiences (Hartley, 2010). 2.  Action learning  Marquardt (2011, p. 2) defined it as: “A powerful problem-solving tool that has the amazing capacity to simultaneously build s

Recognizing Training Needs and Assessing the Implementation of Training Methods in Acquiring Relevant Skills

  Effective managers possess a multidimensional set of skills that enable them to build teams and enhance individual and organizational performance (Gilley  et al  2010).  Recognizing Skills Gaps  Katz (1974) placed the skills required by effective managers into three categories: technical, human, and conceptual.  Sandwith (1993) identified five competency domains for management training:  Conceptual/ Creative,  Leadership,  Interpersonal,  Administrative,  Technical.   Technical skills are detail-oriented skills that are required of entry-level managers. Human skills are those interpersonal skills needed to be able to manage a group of people or interact in a one-on-one format. Team building and communication skills are examples of human skills. Conceptual skills are the planning and visioning skills needed by managers. Decision-making and forecasting are examples of conceptual skills (Katz 1974). Which makes a connection between the two concepts drawn by Katz (1974) and Sandwith (199

Identifying Functionality of T&D and Training Needs in the Hospitality Industry

  Organizations are systems designed to achieve a goal or perform a particular function. The organizational processes are another element of the organizational systems. Processes represent the chain of planned steps involved as an organization progresses toward its final output. The work performed within the system and subsystems transforms the inputs into outputs (Hervani, Helms, and Sarkis, 2005). Preparing Employees to Perform Organizations and industries are different from one to another. However, Despite the variance in complexity and size, all systems have three basic components: inputs, process, and outputs (Lam, A., 2004).   The ability to recognize the systems and subsystems of an organization is an important element in all training and development activities. Training and development exist to promote individual and organizational excellence by providing opportunities to develop workplace skills. The design and implementation of effecting training mediation cannot be accomplis